Our Promise to Our Clients
At Creative Dynamic Print, we are 100% committed to delivering the very best customer service available. We recognise that we wouldn’t have a business without our client base and we therefore strive to achieve the highest levels of customer service at all times. We combine high levels of technical expertise with excellent customer care and project management skills to deliver the ultimate customer experience.
We are passionate about all things print related and we feel the following values lie at the heart of our business:
C – Customer Care and Committed
D – Dedicated and Diverse
P – Personable and Proud
Our aim is to always deliver exceptional levels of customer service and our clients can expect the following when working with us:
- Unparalleled levels of customer service.
- We genuinely care about every project we undertake.
- We are committed to delivering excellent results.
- We believe communication is important and we will regularly update our clients without the use of jargon (“we understand print so you don’t have to” underlies everything we do).
- We are experts in our field, so our clients can be assured that we will take care of each and every project to the highest standards.
- We are dedicated to meeting objectives in a timely and cost efficient manner.
- We are flexible and diverse.
- We deliver a friendly, personable and highly professional service, making us easy to do business with.
- We are very proud of what we do and the results we achieve and we take great pride in our work.
- We work in a professional and confidential way, treating every client with the utmost respect.
- We strive to make first class print services available to all businesses.
We are committed to providing exceptional levels of service to each and every one of our clients therefore aiming to provide the very best customer experience possible.
At Creative Dynamic Print we strive to deliver exceptional customer service every time and never take our clients for granted. In the rare event that we fail to meet with your expectations or you feel that you have been let down in any way, then we promise to rectify the situation. If you are not 100% happy with our products or our service, we guarantee that we will put it right for you as quickly as we possibly can. We will make good any mistakes with honesty and a positive solution that works for you. We will always aim to go the extra mile so that you know how important your custom is to us. We guarantee that in the unlikely event of things going wrong (e.g. issues at printing) that we will sort everything out to the highest standards. You can always be sure of prompt, helpful and friendly communication that we hope will both strengthen our relationship with you and help you to retain confidence in us. At Creative Dynamic Print we guarantee to always put the customer first, by always delivering an excellent job for all of our clients.